5 key negotiation habits for small business owners [webinar]

Learn 5 practical negotiation habits to stop discounting, handle pushback, and secure better outcomes for your small business.

Have you ever lowered your price too quickly, agreed when you wanted to push back, or walked away from a deal thinking you could’ve handled it better? You’re not alone, these situations are common for small business owners.

Running a business means negotiating constantly: with clients, suppliers, partners, contractors, and sometimes even your own team. When you’re balancing cashflow, deadlines and growth pressures, negotiation can feel uncomfortable or draining.

This practical one-hour session introduces five essential habits that strengthen your confidence, improve outcomes, and help you negotiate with clarity

Key topics covered

• Switch into high-impact negotiator mode

• Open and structure a negotiation confidently

• Use a simple phrase to get more of what you want

• Stand your ground without conceding too soon

• Enjoy negotiating instead of dreading it

Takeaway tool

Simple, ready‑to‑use frameworks to strengthen your next negotiation

Key Expert: Eleanor Shakiba, Director, Think Learn Succeed

About Eleanor:

Eleanor Shakiba is an expert in positive psychology. She has taught over 50,000 people to think and speak in ways which build success. Eleanor started her career as a writer. Next, she discovered a passion for adult education and moved into training and facilitation.

Today, she works as a training consultant and corporate coach. She specialises in the areas of communication skills, applied psychology and business applications of positive psychology.

The focus of Eleanor’s work is teaching technically savvy individuals to create, relate and communicate. Eleanor is the author of Difficult People Made Easy and is currently writing her second book, 6 Habits of Savvy Female Negotiators. She has also created over ninety training programs and a range of online learning courses. Eleanor is qualified in Social Anthropology, Adult Education, Counselling and Positive Psychology.

Other Reboot webinars you might be interested in: 

• Cashflow clarity: financial control for small business – Tuesday 2 June

• AI chatbots: humanise your automation - Tuesday 9 June

• Launch and grow, using local events - Tuesday 16 June

The Reboot webinar series is brought to you by the City of Sydney.

Register via Eventbrite to secure your ticket. Once you have registered you will be sent a Zoom link to join the webinar when the event starts.