Come and get techie

Join us weekly in the libraries for free one-on-one sessions with a library team member.

• Sessions will be a maximum of 20-25 minutes

• Bookings are recommended as places are limited

• Bring your own device (smartphone / iPad / tablet / laptop) or use one of the library computers. 

For further information or to book please contact the library team in the branches, via phone on 9265 9333 or via email library@cityofsydney.nsw.gov.au

We aim to deliver inclusive and accessible events. If you have any particular access or communication needs, please contact the library on 02 9265 9333 or email library@cityofsydney.nsw.gov.au

Terms and Conditions 

Library team members will assist with basic support with library technology, library databases and apps, and as detailed by the Australian Government’s Office of eSafety’s Be Connected https://beconnected.esafety.gov.au program including:

• basic device use including smartphones, iPads/tablets, laptops and computers

• basic app/software program use including web browser, word processing, email

• basic internet searching including keyword searches, navigating websites, bookmarking favourite websites

• basic email assistance including creating an email account, accessing your emails, sending/receiving, attaching documents to an email

• basic online safety including creating strong passwords, useful eSafety websites

• basic online forms including searching for the right form, navigating online forms

• how to use Be Connected website and access the free online courses.

Our team members are unable to assist customers with support for tech issues including, but not limited to, more in-depth issues including:

• job applications

• online training courses/inductions

• school, university or TAFE course or homework or completing assignments (e.g. university/TAFE)

• completing online forms outside of the Be Connected module

• intermediate or advanced-level computer, device or software training

• buying and selling online

• building websites

• banking, finance and legal documents.

For more information, visit the Australian Government’s Office of eSafety’s Be Connected program.

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